General Policy
Cancellation terms may vary depending on the experience, transportation service, restaurant, private provider, date, and group size. Specific cancellation conditions are confirmed before booking.
Cancellations
Cancellation Policy
Last updated: June 2026
Private Services
Private experiences, transportation, chefs, events, custom services, and personalized itineraries may require deposits or advance payment. Some deposits may be non-refundable once providers are confirmed.
Weather Or Operational Changes
Outdoor experiences may be affected by weather, sea conditions, provider decisions, or safety considerations. When possible, we will help coordinate alternatives, rescheduling, or provider-approved solutions.
No-Shows And Late Arrivals
Guests who do not arrive at the agreed time or location may be considered a no-show. No-show conditions depend on the provider and service booked.
Questions
For cancellation questions, contact bookings@caribeguestexperience.com or reach us by WhatsApp before your scheduled service.
Contact Concierge
Let's Create Your Perfect Caribbean Experience
Tell us your dates, preferences, and occasion. We will respond with a practical recommendation and clear next steps.
Start Request